Refund and Returns Policy

At MY TechnoCare, customer satisfaction is our top priority. We accept returns and exchanges for items within a clear timeframe and under specific conditions, accommodating both defective products and standard customer returns (buyer’s remorse or change of mind).

1. Return Window

All return or exchange requests must be initiated within 7 calendar days from the date the item was confirmed delivered by the carrier. Any requests made after this 7-day period will be automatically rejected.

2. Accepted Product Conditions & Return Reasons

To qualify for a successful return, products must fall into one of the following categories:

Defective or Faulty Items: The product arrives non-functional, broken, or possesses a clear manufacturing defect.
Damaged in Transit: The product reaches you in a visibly damaged condition sustained during shipping.
Customer Remorse / Change of Mind: If you change your mind, choose the wrong item variant, or no longer want the product, you are permitted to return it within the 7-day window.
Allowed Condition: Returned items must be in their original, new, or slightly used condition with all tags and original packaging materials completely intact.
Strict Exclusions: We strictly do not accept returns or offer any reimbursement for products that have been partially or completely assembled, or show post-purchase user damage (e.g., visible solder marks, cut leads, screw marks, or alterations).

3. How to Initiate a Return

Before sending any items back, you must contact us to receive formal return approval:

Send an email to our support team at mytechnocare.info@gmail.com with your original Order Number.
Provide clear photographs explicitly showcasing the current condition of the item and its packaging.

4. Return Shipping Fees & Logistics

For Defective, Damaged, or Incorrect Items: If an item is verified to be broken or incorrect, the customer is fully responsible for paying the return shipping costs.
For Customer Remorse / Change of Mind: If you are returning an item because you changed your mind or ordered the wrong part, the customer is fully responsible for paying the return shipping costs.
Restocking Fees: We do not charge any restocking or processing fees for any type of return.

5. Refund Processing & Method

Once your package is received at our centre and passes condition verification, your refund will be processed immediately.

All refunds are issued directly back to your original method of payment (such as the original credit card or corresponding payment gateway account used during checkout). We do not issue refunds as store credit.
Please allow 5 to 10 business days for the credit to clear and officially appear on your bank or credit card statement.

Shipping and Delivery Policy

Thank you for shopping at MY TechnoCare. Below are the terms and conditions that constitute our Shipping Policy for both domestic orders within India and international shipments worldwide.

1. Order Processing Time

All orders are processed within 1 to 4 working days after full confirmation and receipt of payment. Orders are not processed, shipped, or delivered on weekends or public holidays. Once your order has been prepared for dispatch, you will receive a shipment notification email containing your tracking number and a tracking link.

2. Domestic Shipping (Within India)

We provide reliable and cost-effective shipping options across India to ensure your components arrive safely.

Shipping Rates & Tariffs: Shipping rates and tariffs are fixed at a standard flat rate all over India. We dynamically select the most optimized courier carrier based on your order weight and destination to guarantee maximum cost-effectiveness.
Delivery Timeframes: Standard domestic shipments typically reach their destination within the timeframe displayed at checkout. Please note that certain remote destinations or rural areas might require a few additional days for delivery.
Payment Pre-requisite: Online payments for prepaid orders must clear completely in our system before physical order processing and packaging begin.

3. International Shipping Policy

Orders placed from or shipped to destinations outside of India are classified as international orders.

Carrier Services: We ship internationally utilising premium carriers, including India Post, DHL Express, FedEx, or other optimised global courier networks to provide the best balance of tracking reliability and competitive rates.
International Shipping Rates: We charge a flat fee for international shipping across all available countries.
Customs, Duties, and Taxes: Any assessed import duties, customs tariffs, local consumption taxes, or brokerage fees are not included in our shipping rate. All fees imposed during or after shipping are the sole responsibility of the customer (receiver). We recommend contacting your local customs office to calculate these fees before placing an order.
International Tracking: Once your international shipment is dispatched, you will receive an automated email notification containing full customs tracking numbers and online monitoring links.

4. Lost Items and Delivery Issues

We work closely with our courier partners to ensure safe delivery. In the rare event that a package is lost during transit:

Claims for packages lost in transit must be submitted within 14 days from the date of the order invoice or payment date.
Please contact us at mytechnocare.info@gmail.com, referencing your original order number.
Following a thorough validation process with our carrier (which may take up to 1 month), MY TechnoCare will either reship your order or reimburse the value of the package up to a maximum limit of INR 500.00.

5. Delivery Address Adjustments

Please double-check your shipping address before finalising your payment. We are unable to redirect packages or modify delivery addresses once a shipment has been processed and dispatched to the courier handler.

Disclaimer

Please be advised that the income and results shown are extraordinary and are not intended to serve as guarantees. In fact, as stipulated by law, we cannot and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. We don’t know you and, besides, your results in life are up to you. Agreed? We just want to help you by giving great content, direction, and strategies that worked well for us and our learners and that we believe can move you forward. All of our terms, privacy policies, and disclaimers for this information and website can be accessed via the link below. We feel transparency is important, and we hold ourselves (and you) to a high standard of integrity. Thanks for stopping here. We hope this information and content brings you a lot of value. These training/service/information/products do not guarantee success at any level. What they will provide is a clear pathway with everything there is to know to start a business or for self-use. We don’t know you, and we don’t know how well you’ll implement these strategies.

Thank You

MY TechnoCare – Means Your Care®

INDIA